Role: Operations Manager
Location: West London
Sector: Construction Supplies
Salary: £48,000-£51,000 (negotiable) + performance bonuses + benefits
Full time Operations Manager position for a national distributor of construction materials based in West London.
Operations Manager Role:
Reporting into the Site Manager, as the Operations Manager, you will be responsible for all transport and warehouse activities on the site, supported by the Warehouse Supervisor and Transport Manager to ensure that all operations are carried out efficiently and effectively.
You will be responsible for undertaking people management responsibilities for the team, providing leadership, coaching and development, all while monitoring and reviewing legislation related to health and safety, transport, the environment and ensuring all site activities operate within their parameters.
You will also be required to monitor and control operational costs - communicate budgets, KPI's and SLA's and ensure they are monitored and adhered to.
As Operations Manager, you will report directly to the Site Manager.
The Role
As Operations Manager, you will be responsible for:
Overseeing all transport and warehouse operations, supporting Warehouse and Transport Managers to ensure efficiency and effectiveness
Providing leadership, coaching, and development to the team
Monitoring and reviewing health and safety, transport, and environmental legislation
Controlling operational costs and adhering to budgets, KPIs, and SLAs Reporting directly to the Branch ManagerKey Responsibilities:
Customer Service and Performance
Support day-to-day warehouse and transport operations
Ensure sufficient resource coverage and plan for future requirements
Identify and implement process improvements
Maintain open communication channels with stakeholders
Help set warehouse strategy and objectives
Monitor and control operational costs
Generate performance reports
Lead, motivate, and conduct performance reviews for team members
Manage recruitment and address performance issues
Compliance
Ensure adherence to health and safety, environmental, and transport legislation
Maintain and update staff HSEQ training records
Deliver staff inductions and identify training needs
Oversee branch maintenance and security
Ensure proper stock rotation and quality control procedures
Maintain a clean, tidy, and safe working environment Investigate accidents and generate reportsRequirements:
Behaviours
Customer-focused with a strong 'can-do' attitude
Excellent communicator and team player
Professional, detail-oriented, and results-driven Flexible, proactive, and commercially aware
Skills and Qualifications
Experienced in people management
Strong numeracy and literacy skills
Proficient with IT, particularly MS Office
Forklift license
Valid HGV driving qualification C or C E (ideally)
Moffett License, Digital Tachograph card, and Driver CPC Card
Professional driving experience
Knowledge of Operator License LegislationHealth and safety awareness
Salary up to £51,000 (more dependent upon experience)
Company bonus scheme
Company pension scheme and other benefitsWhat next?
For further information on this Operations Manager position please apply online and we'll be in touch to discuss the role