IT Support Manager
£45,000 + Bonus (OTE £50,000)
Ipswich | Hybrid after 6 months in role (3 office / 2 home)
Full-time | Mon-Fri, 9 AM - 5 PM
Excellent Benefits + Career Growth
About the Role:
A leading building and construction company in Ipswich is hiring an IT Support Manager to lead a team of 3. This is a hands-on role managing IT operations, projects, and strategy while delivering top-tier support.
Key Responsibilities:
Lead & mentor the IT support team
Manage internal IT projects & service improvements
Oversee system security, backups & cloud solutions (Microsoft Azure)
Handle escalated IT support issues
Maintain IT policies, contracts & software licensing
Skills required to be considered:
Strong Microsoft 365 & Azure AD experience (certifications ideal)
Knowledge of Windows Server & cloud solutions
Awareness of cyber security standards (Cyber Essentials, ISO27001)
Proven people management experience is essential to be considered for this role
Excellent communication skills and enthusiasm
Solid background in an IT support manager & service management focused roleBenefits Include:
Bonus - OTE £50K
Healthcare & Wellness Program (after probation)
Life Assurance & Income Protection
Training & Career Development
Hybrid working (3/2 split) after 6 months in role
25 Days Holiday (after 1 year) + PensionApply now with your CV & contact Katie at Prime Appointments for a confidential chat. #officejobs
Please note the deadline for applications will be 12pm on Friday 21st March so applications after this time will not be monitored